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total quality management statistical process control

См. также в других словарях:

  • Total Quality Management — (TQM) is a business management strategy aimed at embedding awareness of quality in all organizational processes. TQM has been widely used in manufacturing, education, call centers, government, and service industries, as well as NASA space and… …   Wikipedia

  • Quality management — is a method for ensuring that all the activities necessary to design, develop and implement a product or service are effective and efficient with respect to the system and its performance. Quality management can be considered to have three main… …   Wikipedia

  • Quality management system — (QMS) can be defined as a set of policies, processes and procedures required for planning and execution (production / development / service) in the core business area of an organization. QMS integrates the various internal processes within the… …   Wikipedia

  • Quality management system processes — A Quality Management System process is a business excellence which forms an element of the Quality Management System (QMS) of an organisation. The standard requires organisations seeking compliance or certification to define the processes which… …   Wikipedia

  • Quality costs — The concept of quality costs is a means to quantify the total cost of quality related efforts and deficiencies. It was first described by Armand V. Feigenbaum in a 1956 Harvard Business Review article.[1] Prior to its introduction, the general… …   Wikipedia

  • Quality assurance — Quality assurance, or QA for short, refers to planned and systematic production processes that provide confidence in a product s suitability for its intended purpose. It is a set of activities intended to ensure that products (goods and/or… …   Wikipedia

  • Control chart — One of the Seven Basic Tools of Quality First described by Walter A. Shewhart …   Wikipedia

  • Management — in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively. Management comprises planning, organizing, staffing, leading or… …   Wikipedia

  • Quality control — This article is about the project management process. For other uses, see Quality control (disambiguation). Maintenance check of electronic equipment on a U.S. Navy aircraft …   Wikipedia

  • Quality — In the vernacular, quality can mean a high degree of excellence (“a quality product”), a degree of excellence or the lack of it (“work of average quality”), or a property of something (“the addictive quality of alcohol”). [The third meaning… …   Wikipedia

  • Quality (business) — This article is about quality in a business context. For other uses, see Quality. Quality in business, engineering and manufacturing has a pragmatic interpretation as the non inferiority or superiority of something. Quality is a perceptual,… …   Wikipedia

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